Terms & Conditions
Terms of Business
All details of business terms, prices & descriptions of items offered for sale in this shop are current, subject to change without prior notice & replace any previously advertised details.
All items advertised on this web site are of original period manufacture unless stated otherwise. We offer a money back guarantee on all of the goods supplied subject to the terms listed below.
If you are unhappy with any item purchased, you must contact us by e-mail within 7 days of receipt of the goods. The item then needs to be returned to us, for a full refund of the purchase price. This is conditional that the item is in the condition it was sent.
We regret that postage costs are not refundable.
If we are not notified of a problem within the stated time, the item will be considered as being sold. The offer of a refund does not apply to any goods purchased in error, or to goods that have been damaged or tampered with after purchase.
The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country. If an item gets returned because it cannot be imported to your country, we can only offer other goods to the same value in exchange, less any costs incurred by us. But we are unable to give a refund.
Any returned items paid for via Paypal will be refunded via Paypal in sterling (GBP).
The item’s we offer for sale are for collector display purposes only and such items are not intended for actual wear or use. All sizing’s stated in descriptions are approximate so we therefore cannot guarantee the fitting of any clothing, footwear or headgear.
Availability of Goods
This web site is designed to show only items of stock that are still available for sale, but it is still remotely possible that an item could be sold during your visit to the web site. In the unlikely event that an item has been sold by the time that you place your order, we will inform you by return e-mail.
All orders are subject to a postage and packing handling charge. The charge will be automatically calculated via our Shopping basket ordering system. These charges are based on the total weight of your order, your location and our normal method of despatch.
We do offer worldwide postage, but we do trust and rely on the various delivery systems used to work correctly. It must be understood that items are sent entirely at the customer's own risk.
We will package the items to prevent damage, and we will obtain tracking documents/numbers.
But in the event of a parcel being lost in transit we will not be liable for such a loss. Insurance, to the limits quoted by the delivery company involved, against loss or damage is included in our quoted delivery prices but offers only minimal cover. For items of a higher value extra insurance can be quoted for. Please contact us prior to making an order if extra insurance is required.
All payments will be taken in British Pounds (£) Sterling.
All photographs on the web site are the property of The Overlord Collection and are not to be reproduced without written permission.
We reserve the right to refuse a sale if there has been an electronic failure in the pricing or stock levels of any specific item. We also cannot be held responsible for any wrongly placed orders due to the incorrect use or wrong translation provided by an electronic translation tool.